SERVICES

Seven service groups. Wired together when it makes sense.

Shipside is an AI business systems agency. We start with a clean website build and wire the systems behind it — capture, follow-up, Owner Visibility, booking, and practical AI where it earns its keep. Pick the layers that fit the business. Scope is set after a fit call, not before.

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01 / WHAT WE BUILD

Service groups, plain names.

Doctrine names where they apply: Call Catcher, Owner Inbox, Quote Intake, Booking Handoff, Owner Summary, AI Workflow Review, Custom Business Systems. Every group can stand alone or wire into the others.

Group 01 · Foundation

Website Foundation

A clean, owned website on your domain — the foundation most engagements start with. Plain files, fast load, phone-friendly. Boutique higher-end builds where the business calls for them.

  • Owned domain, owned files, no platform lock-in
  • Phone-friendly, fast, ages well
  • Holds up to a real search-and-check
  • Boutique builds when scope warrants
Group 02 · Capture

Lead Capture Systems

Quote Intake and the wiring around it. Structured request capture so leads land in one place — not three inboxes, not a spreadsheet someone has to remember to check.

  • Quote Intake · structured request forms
  • Routing into Owner Inbox
  • After-hours capture handled the same way
  • Field validation that fits the trade
Group 03 · Follow-up

Missed-Call & Follow-Up Workflows

Call Catcher fires a text-back when a call gets missed. Follow-up sequences keep the thread warm without anyone babysitting them. Plain wiring where AI doesn't help; AI where it does.

  • Call Catcher · missed-call text-back
  • Follow-up sequences scoped to the trade
  • Reply threading next to the lead
  • Reminders the owner sees, not a dashboard
Group 04 · Visibility

Owner Visibility

Owner Inbox and Owner Summary. One owner-facing view of every lead, status, note, and reminder — wired to the phone. The week or month digested into something readable in two minutes. Owner Inbox + Owner Summary ship as a thin owner-facing layer; full CRM setup, integrations, and custom internal systems are scoped separately.

  • Owner Inbox · the single owner-facing view
  • Owner Summary · weekly or monthly digest
  • Full CRM setup, integrations, and custom internal systems are scoped separately
  • Push alerts when something actually matters
Group 05 · Booking

Calendar & Booking Workflows

Booking Handoff to the calendar already in use. Confirmations, reminders, owner alerts wired around it. No vendor lock-in — the calendar stays yours.

  • Booking Handoff · clean calendar drop
  • Confirmation & reminder flows
  • Owner alert on new bookings
  • Reschedule & cancel handled cleanly
Group 06 · Consulting

AI Consulting & Workflow Mapping

AI Workflow Review. We map what runs the business today, where time gets lost, and which systems would actually move the needle. Honest call on where AI helps and where it doesn't.

  • AI Workflow Review · mapped & documented
  • Bottleneck surfacing, not generic advice
  • Scoped recommendations · written
  • Build path or "don't build that" — both honest
Group 07 · Custom

Custom Systems & Boutique Builds

Custom Business Systems. Where the standard stack stops fitting — internal tools, integrations across the tools you already pay for, and higher-end web/system builds that need real work, not a template.

  • Custom Business Systems
  • Bespoke CRM builds · existing CRM integrations
  • Internal tools & admin views
  • Integrations across existing stack
  • Boutique web builds when scope calls for them
02 / SCOPING

Why we scope after the fit call, not before.

The right scope depends on what runs the business and where the leverage is. Two shops with the same tagline often need different builds. Public price lists pretend that's not true. We don't.

Fifteen-minute fit call. Systems map if there's a fit. Written scope before any work starts. More on how scoping works →

03 / IS THIS A FIT

Stronger systems. Less time hunting leads.

If you have a website that's not pulling its weight, a follow-up flow that drops leads, or a workflow eating an hour a day — and you want a partner who'll scope before they sell — that's the fit.

No pitch deck. No hard sell. Honest call either way.